24-Hour Local Technical Support
Having a reliable network is one of the most important things a business needs to succeed. Many companies choose to put up with subpar, existing service as switching providers can often present a logistical dilemma. Burlington Telecom will work with you to make your company's transition effortless, providing the local customer service and technical support to aid in a smooth switch.
As you business partner BT assumes the responsibility of transitioning service from an existing provider and will work with them, and monitor the steps, until completion— doing whatever it takes, when needed in order to stay on schedule.
Should you encounter any technical issues while on our network, BT has 24 hour local technical support available. We will utilize our resources to work with carriers and vendors to solve technical challenges. We take responsibility for diagnosing the issue and working through it until the service has been restored. If an issue is traced to faulty equipment, we will coordinate with the hardware vendor when necessary to negotiate a replacement or technical troubleshooting.