Telephone service isn’t working?

Landline

  1. Reboot the phone by removing the power cable, waiting 30 seconds and then plugging it back in.
  2. Unplug the phone lines for all phones.
  3. Plug in one phone at a time and test. This will determine if the issue is related to the phone or service.
  4. If the issue has not been resolved contact help desk.

VoIP

  1. Reboot the phone by removing the power and Ethernet cable, waiting 30 seconds and then plugging it back in.
  2. If all phones are affected you may want to reboot your network switch by removing the power cable, waiting 30 seconds and then plugging it back in.
  3. If the issue has not been resolved contact help desk.
Translate »