The final public session for the Criteria for sale of BT for recommendation to City Council will take place on Wednesday, Feb 10, 2016 at 5:30pm in the Conference Room of the Department of Public Works (645 Pine Street). For more information, please visit the Burlington Telecom Advisory Board page of our website.

Burlington’s unmatchable Internet connection.
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Understand what it’s like to be Fiber Fast. Burlington Telecom is Burlington’s only 100% Fiber optic network, providing Internet, Television and Telephone services for both Residential and Commercial needs, for an unmatchable customer experience. 




For telephone service, the Federal Communications Commission (FCC) sets the Federal Universal Service Charge (FUSC). BT will charge equal or less than this rate. The FCC announces the new rate on a quarterly basis. Effective January 1st this rate will increase from 16.7% to 18.2%.

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Need To Contact Us?

Customer Service: (802) 540-0007
Phone Hours: M-F 8 am to 6 pm, Sat 8 am-4:30 pm
Business Sales: (802) 540-0009
Phone Hours: M-F 8 am to 5 pm
Technical Support: (802) 540-0007
Phone Hours: M-Sat 8 am to 10 pm,
Sunday 10 am to 6 pm;
On call 24/7 (business).
Office Hours: M-F 8 am to 6 pm.
Toll Free: (866) 304-8434

What We've Been Up To:

Generator—Burlington’s New Maker Space—is a combination of artist studio, classroom, and business incubator at the intersection of art, science, and technology. Generator creates a community of collaboration between artists, engineers, entrepreneurs, and artisans. BT Proudly provides gigabit internet speeds for use at the space.