• Welcome to the New Burlington Telecom

    Welcome to the New Burlington Telecom

    Welcome to the new BT website. We hope you'll find navigating and finding the things you need easier than before. We're always looking for feedback. Let us know what you think!
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    Go Green, Pay your Bill Online

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Burlington’s unmatchable Internet connection.
Local Customer Service

Understand what it’s like to be Fiber Fast. Burlington Telecom is Burlington’s only 100% Fiber optic network, providing Internet, Television and Telephone services for both Residential and Commercial needs, for an unmatchable customer experience. 



Burlington Telecom Reintroduces itself to the community, highlighting Internet speeds 100 times faster than nation’s basic broadband, highest customer service satisfaction in Burlington, new website and logo.
Learn more about the Settlement Agreement here.

January 21st, 2015: Cable prices will be changing to reflect changing broadcast rates.

We have added Cooking Channel HD (Ch 272) to the Standard Plus lineup.
Discovery Family Channel HD (Ch 289) has been added to the Standard Lineup

As of March 1st we will be removing:
ION (Ch 103) from Standard
YouToo (Ch 105) from Standard Plus
TVE Internacional (402) from Standard Plus.

For telephone service, the Federal Communications Commission (FCC) sets the Federal Universal Service Charge (USC) Fee. BT will charge equal or less than this rate. The FCC announces the new rate on a quarterly basis. Effective January 1st this rate will increase from 16.1% to 16.8%.

Need To Contact Us?

Customer Service: (802) 540-0007
Phone Hours: M-F 8 am to 6 pm
Business Sales: (802) 540-0009
Phone Hours: M-F 8 am to 5 pm
Technical Support: (802) 540-0007
Phone Hours: M-Sat 8 am to 10 pm,
Sunday 10 am to 6 pm;
On call 24/7 (business).
Office Hours: M-F 8 am to 6 pm.
Toll Free: (866) 304-8434

Twitter Updates

What We've Been Up To:

Generator—Burlington’s New Maker Space—is a combination of artist studio, classroom, and business incubator at the intersection of art, science, and technology. Generator creates a community of collaboration between artists, engineers, entrepreneurs, and artisans. BT Proudly provides gigabit internet speeds for use at the space.